Petcessories offers the following Returns Policy: Exchanges or website credit only, within 15 days of receipt of your order. Our sizing is much smaller than some brands and due to concerns with hygiene, we cannot take returns on clothing items. Please check with the sizing charts for your item located on the same page as your item. Thank you. You may call us at 970-485-0844 if you have any concerns. It is my personal cell number so please don't be alarmed if you catch me off guard. It's fine, my customer's come first.